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Helpful Information
  • All items are subject to availability and should not be assumed as in stock.

  • Designer Blvd. and the online store are separate. If you have any questions or concerns about your online experience, please email us at

    Due to COVID-19 related impacts, all items may be experiencing delays. Please expect 2-9 Weeks for shipping (We will try to keep you as updated as we can on shipping estimated times), in addition to backorder or out-of-stock delays.

    Stock levels, backorder dates and shipping timeframes are subject to availability and change.

  • In-store sales promotions cannot be applied to online purchases.

  • Products will ship separately and in original packaging.


  • If your online order arrives damaged, please contact us within 72 hours at

  • How will my items be shipped?
    All online orders for oversized items such as furniture, rugs, and lighting will be shipped using a third party freight service not affiliated with Designer Blvd. Smaller items will ship via UPS, FedEx, or USPS. Shipping timeframes will vary. If the online exclusive item you have ordered is not on backorder, you can expect to receive your order within 4-8 weeks, unless otherwise specified. If an online item is backordered, an estimated shipping time frame may be noted in the product description, or shortly after your order is placed, you will be contacted by our team to notify you of the backorder status.
  • Do you ship outside the contiguous US?
    At this time we do not ship to Alaska, Hawaii, or internationally. We are sorry for any inconvenience!
  • What can I expect when I place my order?
    Once your order is placed, a member of our team will reach out to you via email. Please keep in mind, we have a 2-4 business day order processing timeframe. When your items have shipped, you will receive an email with tracking information. Smaller items will ship via UPS, FedEx, or USPS. If your order contains furniture or irregular sized items, you will be contacted directly by a third party carrier to schedule delivery. All freight deliveries are CURBSIDE ONLY. At this time, white glove delivery is not offered. Freight providers are not authorized to remove any existing furniture and/or packaging.
  • What if my item(s) arrive damaged?
    Please carefully inspect your items upon delivery and note any damage or defect. On the rare occasion you receive an item that was damaged in transit or has a manufacturer’s defect, please report imperfections to within 24 hours of delivery. Pictures of the damage and a detailed description will be required to initiate a claim with our vendors. We will work diligently to resolve your issue as quickly as possible. If items are not inspected upon delivery, Designer Blvd. assumes that you have claimed responsibility for the condition and circumstances of the item or delivery.
  • What if my item is on backorder?
    Designer Blvd. strives to provide you with the most accurate inventory and estimated shipping timeframes, but are unable to guarantee a delivery date. If there is any change to the item(s) in your order, a member of our team will contact you. As with all products, stock levels, backorder dates, and shipping timeframes are subject to availability and change. We apologize for our lack of control over shipping timeframes. If you love it - it will be worth the wait! However, if needed, backordered items can be canceled by contacting us at
  • Can I cancel an order?
    You may cancel your order up to 24 hours after it has been placed. Backordered items can also be canceled. Please direct these inquiries to
  • How long will it take to receive my item(s)?
    Please give us 2-4 days to process your order. If your items are not on backorder, you can expect to receive your order within 4-8 weeks.
  • How do I apply a promo code for an order?
    You can use your promo code at checkout by entering the code on the shopping cart page. Once you type in your code, hit “Apply Code” and your discount will be reflected in the Order Summary.
  • Can I place an online order over the phone?
    At this time, we are unable to process online orders over the phone.
  • Can I place online items on hold?
    Unfortunately, we do not hold items. All purchases are first come, first served!
  • How do I care for my items?
    Many of our home decor items are handmade, vintage and/or considered delicate. Most are spot clean only. Use extreme care.
  • Online Store Purchases for Designers Club Members?
    Being part of our Designers Club only applies to in-store purchases at this time.
  • I'm a designer and sourcing for my client, can I ship furniture directly to them?
    Yes! Just enter the desired destination into the "shipping address" cells at checkout!
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